Personal Information You Provide

When you interact with 4K WOMEN'S HUB, we may collect information you voluntarily provide, including:

• Name — when you place an order, create an account, or contact us.
• Email address — for order confirmations, shipping updates, and newsletters (with your consent).
• Phone number — for order-related communication, delivery coordination, and WhatsApp enquiries.
• Shipping & billing address — to fulfil and deliver your orders.
• Payment information — processed securely through our third-party payment providers; we do not store your full card details.

Information Collected Automatically

When you browse our website, we may automatically collect:

• Device information (browser type, operating system, screen resolution).
• IP address and approximate geographic location.
• Pages visited, time spent, and navigation patterns.
• Referring URL and search terms used to find our site.
• Cookies and similar tracking technologies (see Section 5).

We use the information we collect for the following purposes:

• Order fulfilment — processing, shipping, and delivering your purchases.
• Customer support — responding to your enquiries, complaints, and requests.
• Communication — sending order updates, delivery notifications, and (with your consent) promotional emails about new collections and offers.
• Website improvement — analysing usage patterns to enhance our website experience, product offerings, and customer service.
• Fraud prevention — detecting and preventing fraudulent transactions and unauthorised access.
• Legal compliance — meeting our obligations under applicable Indian laws, including the Information Technology Act, 2000 and the Consumer Protection Act, 2019.

4K WOMEN'S HUB does not sell, rent, or trade your personal information. We may share your data with:

• Shipping & logistics partners — to deliver your orders (e.g., courier services).
• Payment processors — to securely process your transactions.
• Analytics providers — to help us understand website usage (e.g., Google Analytics).
• Legal authorities — when required by law, court order, or to protect our rights and safety.

All third-party service providers are bound by confidentiality obligations and are only permitted to use your data for the specific purpose for which it was shared.

We implement appropriate technical and organisational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure, encrypted storage of sensitive data.
• Access controls limiting who within our organisation can view personal information.
• Regular security audits and vulnerability assessments.

While we strive to protect your data, no method of internet transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

We use cookies and similar technologies to:

• Essential cookies — enable core functionality such as navigation, cart management, and secure checkout.
• Analytics cookies — help us understand how visitors interact with our website (e.g., pages viewed, time on site).
• Preference cookies — remember your settings like language and region.
• Marketing cookies — deliver relevant advertisements and measure campaign effectiveness (only with your consent).

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

Under applicable Indian privacy laws, you have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to correct any inaccurate or incomplete information.
• Deletion — request the deletion of your personal information, subject to legal retention requirements.
• Withdraw consent — opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Data portability — receive your data in a structured, commonly used format.
• Grievance redressal — raise concerns about data processing with our Grievance Officer.

To exercise any of these rights, please contact us at hello@akwomenshub.com.

Our website may contain links to third-party websites (e.g., social media platforms, payment gateways). 4K WOMEN'S HUB is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at hello@akwomenshub.com and we will promptly delete it.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Order data — retained for 7 years for accounting and tax compliance.
• Account data — retained until you request account deletion.
• Marketing preferences — retained until you withdraw consent.
• Analytics data — anonymised and retained for up to 26 months.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: hello@akwomenshub.com
• Phone: +91 99999 99999
• Address: 123, Textile Market Road, T. Nagar, Chennai, Tamil Nadu 600017, India